Our physiotherapists use the latest the physiotherapy software on the market. This enables the physiotherapist to retrieve patient files and associated correspondence at the touch of a button, while they are sitting right in front of you. This ensures no more searching for lost or misplaced patient charts or files. Written notes are replaced by using the computerised clinical notes solution. The specialised program allows the physiotherapist to record all aspects of the treatment session in a fraction of the time it would normally take. This allows more time to be spent on providing actual physiotherapy treatment, rather than spending the majority of the session taking notes.

At Albert Street Physiotherapy we have the latest Interferential and Ultrasound machines on the market. This ensures quality controlled treatment delivered in the most precise manner possible. Additionally, we have purchased the latest 3 piece electric tables to offer you the best quality service that you deserve. No more having to lye on squeaky old wooden tables!

Albert Street Physiotherapy is the first practice in Australia to provide Physio Vision. For your viewing pleasure we have place LCD screens below the head hole of the tables to allow you to view TV during treatment.

Albert Street Physiotherapy has HICAPS (Health Industry Claims and Payments Service). It is an electronic health claiming and payment system that allows you to process your claim automatically after your treatment and before you leave the practice. HICAPS makes it so you don't have to make a separate trip to your private health fund branch to lodge your claim or send your claim via the post. The claim is finalised on the spot immediately after your consultation. So there is no need to pay the full consultation fee up-front then wait for the reimbursement of your benefit. After your consultation, your health fund card is swiped through the HICAPS terminal by the receptionist. Once your claim is authorised by the health fund, you simply pay the balance amount - the difference between the full fee for the treatment and the amount claimed from your health fund. At Albert Street Physiotherapy we have also installed EFTPOS, allowing you to pay the balance with your debit or credit card. There is no more paperwork and no wasted time!

Albert Street Physiotherapy prides it’s self on being able to provide “same day service”. That is, if you contact us between 8am and 9am, we guarantee we can make an appointment for you some time on that same day or you next session is free! We don’t make you wait days from an injury that could be treated today.

Albert Street Physiotherapy is taking physio into the future by offering e-mail booking facilities. No needs to call up, simply e-mail us the time and date you require and we will get back to you ASAP.

Albert Street Physiotherapy allows you to choose either (or both) emails or text message reminders to be sent out prior to your appointment day. At Albert Street Physiotherapy, it is all about making everything as easy as possible for you.